2050Box – Terms & Policies

Introduction

Welcome to 2050Box, operated by 2050Box Trading Co. By accessing or using our website (www.2050box.com), you agree to comply with the following terms and policies. If you do not agree, we kindly ask you to discontinue using our services.

1. Company Information

2050Box Trading Co.
Registered in the United Arab Emirates
Email: info@2050box.com
 Phone: +971549917324

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are accessing the site under parental or guardian supervision.

3. Orders and Payment

  • All orders are subject to product availability and confirmation.
  • We accept major credit and debit cards, as well as secure online payment methods.
  • All prices are listed in AED (United Arab Emirates Dirhams) and may include applicable taxes.

4. Privacy Policy

Information We Collect

  • Personal details (name, email, phone number, address, payment information)
  • Browsing data (IP address, cookies, preferences)

How We Use Your Information

  • To process and fulfill your orders
  • To provide efficient customer support
  • To inform you about offers, promotions, and product updates
  • To analyze website performance and improve user experience

Information Sharing

We only share your data with trusted third-party service providers (payment processors, couriers, logistics partners) or when legally required.

Security Measures

We use SSL encryption and secure payment gateways to protect your personal and financial data.

5. Refund Policy

  • Refunds are processed within 7–14 business days of approval.
  • Returned items must be unused, unworn, and in their original packaging.
  • Refunds will be issued through the original payment method only.

6. Cancellation Policy

  • Orders may be cancelled within 24 hours of purchase.
  • Once an order has been processed or shipped, it can no longer be cancelled.

7. Delivery Policy

  • Standard delivery timeframe: 3–7 business days within the UAE and 7–14 business days for international orders.
  • Shipping fees vary depending on destination and order size.
  • Customers will receive tracking details by email once the order has been dispatched.

8. Return Policy

  • Returns must be requested within 14 days of receiving the order.
  • Items must be unworn, unwashed, and in their original condition with tags intact.
  • Return shipping costs are the customer’s responsibility unless the product is defective or damaged.

9. Policy Updates

2050Box reserves the right to update or modify these policies at any time. Please review this page periodically to stay informed of any changes.